The brief type: If you’re trying to find a unique gemstone or special anniversary gift, Leibish & Co. features a robust stock of top-quality, colorful, and conflict-free diamonds and gemstones. The family-run company has become running online since 1998 with your own touch that contains won recurring business from around the world. Leibish & Co. allows you to buy loose rocks or to utilize their free “Design yours” tool to take the ideal piece of jewelry alive. With decades of experience and good craftsmanship under the gear, Leibish & Co. is found on the brink of increasing the stock to watches alongside add-ons.
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When Leibish Polnauer established his first on-line diamond company in 1998, it got almost a full time to publish one picture and description to their website â but he had been a visionary whom noticed possible from inside the fledgling world of ecommerce. “as he views the possibility in a concept, he will probably try everything in the capacity to progress with it,” mentioned Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish created an effective, family-run procedure with his spouse and children helping in authority jobs. They’ve expanded an effective web business with offices located globally. Leibish & Co. is actually a leader in unique colored expensive diamonds and gemstones which happen to be difficult to get someplace else. Their expensive diamonds may conflict-free, and that’s an important facet for a lot of consumers.
“men and women reach you because they find one thing some different, anything a tad bit more unique than everyone else provides,” Benji mentioned.
While Leibish & Co. provides top-quality old-fashioned diamonds, the company specializes in colourful, distinctive precious jewelry. Whenever asked the reason why the business provides these types of increased customer return price, Benji easily pinpoints the primary reason.
“It’s a mix of outstanding products, great solution, and jewelry designed to the greatest degrees of perfection,” the guy mentioned. “The jewellery we make is not your daily, mass-produced style of item. Each piece is custom-made to completely fit the diamond or gem plumped for of the client.”
A household Affair With Personal Service
Leibish & Co. is a true household company, with Leibish’s family unit members playing essential roles when you look at the organization.
Leibish functions as Founder and President for the organization, while his partner, Rosi, could be the company’ Events management. Their unique eldest child, Chavi, serves as the Lead Jewelry Designer â which is an enormous responsibility since custom precious jewelry makes up significantly more than 50% associated with the organization’s company, Benji stated.
Leibish’s oldest child, Yossi, is the President of Leibish & Co. Another son, Shmulik, who is a graduate of Gemological Institute of The usa, will be the main Diamond Buyer for your business. “Shmulik is, honestly, one of most gifted tone diamond experts in the industry,” Benji said.
Leibish’s boy Itzik could be the organization’s COO and runs its ny workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, could be the organizations CFO.
“as among the longtime members of the group, I can let you know that, however, there isn’t any relationship, they think about me, yet others, element of their loved ones,” Benji stated. “We bring our own knowledge into company, but come together to regularly expand the company.”
Customers are in addition addressed like family at Leibish & Co., where company invests power into personal service and product sales. “have you ever dealt with one specific representative, eg, that is the exact same person you certainly will constantly handle, whatever you’re phoning or creating in about,” Benji mentioned. “do not rely on passing clients to different divisions if they have a concern or particular issue they want to handle.”
Consumers result from throughout the World
Leibish has several distinct consumers: you can find buyers, just who mainly store through the internet site, merchants, and those within the trade company, exactly who usually check out the organization’s primary practices in ny, Israel, and Hong Kong.
Nearly all Leibish & Co.’s clients are through the United States. Its after that most widely used audience is Canada, followed by the United Kingdom, Australian Continent, Hong Kong, together with rest of European countries.
Customers at every phase of existence store at Leibish & Co., though finding cougars near mely all are within many years of 35 and 54, Benji stated. Furthermore, the organization garners around 300,000 internet site visits each month â and helps to keep almost all of its clients coming back again.
“with well over a 70% return consumer status, we remain extremely popular companies inside our market,” he said.
Colourful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. holds high-end precious jewelry, additionally maintains inventory freedom, specifically for internet based customers, Benji said. The organization offers countless loose diamonds and precious gemstones, but its important products are customized jewellery productions.
“We hold extreme number of multicolor diamond and gem precious jewelry, with associated with rarest colors actually observed,” he mentioned. “We are recognized best by our bread-and-butter items â yellowish diamond and green diamond engagement rings. However, we offer expensive jewelry of nearly every color, and important gemstones â including sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless expensive diamonds, as well, but all of our expertise is within the world of color.”
For customers that one thing planned and need help making it a real possibility, Leibish & Co. provides a “Design your personal” jewelry tool, which Benji mentioned is its hottest item.
“Obviously, while looking for a special piece, folks usually want certain stones and placing designs they have already dropped deeply in love with,” he stated. The “Design your” device makes it possible for consumers to build an item utilising the stone, setting, and steel of the choice.
“permits them to bring their unique dreams to life â with the knowledge in craftsmanship,” Benji informed us.
Add-ons & brand-new on the web Tools waiting for you for Leibish & Co.
As it looks toward the long run, Leibish & Co. is gradually shifting toward higher-ticket things and more item diversity. The company feels comfortable branching out over new product lines as a result of the dedication and love it relates to finest their recent projects.
“There is talked-about adding different add-ons â eg deluxe watches, handbags, plus pencils,” Benji mentioned. “But we made a decision to hold back until we 1st perfected the main type of product, in fact it is expensive jewelry.”
Leibish & Co. is searching for ways to continue mastering the well-known internet site, too. A proven way it plans to boost the on-line knowledge is by launching augmented truth functions, that will give digital buyers more of an in-store experience.
As a business enterprise using its sources in colourful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal business which views change because the exemption, perhaps not the rule.